OPD (Outpatient) Benefits

Your OPD (Outpatient Department) benefits cover a wide range of services such as dental, pharmacy, diagnostics, etc. You can access these services through the Visit Health app, where you’ll find a dedicated OPD wallet with predefined limits for each service category.

VISIT – Health Benefits app

Covered benefits can be availed in a cashless manner directly via the VISIT app, making your healthcare experience seamless and hassle-free.

In case of any issues or concerns, please use the escalation matrix below.

Escalation Matrix

1st level – Dedicated Sprinklr Customer Support
Within 24 hours

sprinklr.support@getvisitapp.com
9911668855

2nd level – Dedicated Escalation Manager
Within 24 hours

Dedicated Escalation Manager: Manvi Verma
manvi.verma@getvisitapp.com
8796551735
Contact Hours: 10 AM – 7 PM

3rd level – Key Account Management Team
Within 24-36 hours

Corporate Account Manager: Saksham Jain
saksham.jain@getvisitapp.com

4th level – Key Account Management Team
Within 24-48 hours

Associate Director: Divya Choudha
divya.choudha@getvisitapp.com