Group Mediclaim (GMC) Claims

Provides comprehensive support in managing employee health insurance, including services such as claims processing, facilitation of cashless hospitalisation, and dedicated customer assistance.

To find a hospital provider, go to: Network hospital search

Medi Assist helpdesk

For support with general queries or issues, please contact the helpdesk team below:

Henry Michael
henry.michael@mediassist.in
8050636741
Bangalore, Tuesday, 2 p.m. to 5 p.m.

Santosh Kumar Ray
santoshrp@mediassist.in
8448697103
Gurugram, Monday, 12 p.m. to 4 p.m.

Varsha Mishra
varsha.mishra@mediassist.in
6366954053
Gurugram, Wednesday 11 a.m. to 3 p.m.

Escalation Matrix

If your issue is not resolved through the helpdesk, please escalate it using the contacts below:

Level 1:
Bindu
bindu.vs@mediassist.in
9008151076

Level 2:
Manish
manish.r@mediassist.in
6366380055

Escalation Point:
Subramanya SP
subramanya.sp@mediassit.in
9902652089